- Glow Premium Glow Premium
- General General
- Glow App Glow App
- Eve App Eve App
- Nurture App Nurture App
- Baby App Baby App
- Glow Community Glow Community
General
Frequently Asked Questions
Trying to Conceive
- I'm trying to conceive. Where should I begin?
- What is a cervical mucus (CM) check and how do I do one in Glow?
- What is basal body temperature (BBT) and how do I take mine?
- What is an ovulation test?
- How do I know when my next fertile window will be?
- I’m pregnant. Is there anything I should do with the app?
Partner Experience
- What are the benefits of connecting to your partner on Glow?
- I invited my partner, but they didn't get the email invitation. What should we do?
- How do I add my partner on Glow?
- How do I add my partner on Glow Nurture?
- How do I disconnect my partner?
- Do both partners have access to the community?
Glow App
Account Settings
Partner Experience
App basics
- I can't remember my 4 digit passcode and now I'm locked out of the app, what should I do?
- I’m pregnant. Is there anything I should do with the app?
- I'm not currently getting my period. Can I turn off my predictions?
- What do all the acronyms mean? TTC, BBT, CM?
- Can I use the metric system with Glow?
- How can I connect Glow to Apple HealthKit?
Logging Questions
- Can I track my medications/supplements in Glow?
- When did I log X in the app?
- Where do I find my cycle day?
- Where is X log?
- How do I log this? Can Glow create X log? Can you add a X mood log? Etc.
- How do I edit my BBTs? How do I input old BBT info?
Cycle Prediction Questions
- Why can't I see my "green" fertile window on Glow?
- How does Glow deal with late periods?
- What do the different colors and icons in the Glow calendar mean?
- Why does my fertile window move suddenly throughout the month?
- Why is my fertile window right after my period?
- I set my cycle length as 28 days. Why are my predictions not reflecting this? How do I change it?
Eve App
App Basics
Logging and Predictions
- My cycle is changing. How can I change my cycle length in Eve?
- How do I tell Eve I'm pregnant?
- I’ve changed my Birth Control method. How do I tell Eve?
- I entered my last period and/or cycle length incorrectly when I set up Eve. How do I change it?
- How can I see when my next period will start on Eve?
- Why can’t I see my fertile window on Eve?
Features
- Can I set a passcode for Eve?
- How can I change the language of my Eve app?
- I want to learn more about Birth Control methods on Eve. How can I?
- Will you be adding more feelings and symptoms to Eve?
- Where did the Sex Quizzes go?
- What is a gem?
Nurture App
App Basics
Baby Questions
Logging and Status Changes
- Why there are no symptoms for me to log?
- Why is my pregnancy showing up as different weeks in Glow and Nurture?
- Why am I no longer getting new insights?
- The articles are so outdated! What gives?
- Help! I'm past my due date and now the app isn't giving any more information!
- I changed my status to "healing from a loss" but my app still shows me as pregnancy
Accessing my data (Timelapse, old pregnancy, etc)
- How does the photo timelapse feature work in Glow Nurture?
- I want to be able to compare the data from my old pregnancy? Can you send this information to me?
- How do I delete a photo from my timelapse? How do I edit a photo?
- I added a new pregnancy. Is there anyway to access the photos from my last pregnancy?
Partner Questions
Baby App
Daily Logs in Baby
- Why can't I see some of my logs in my history?
- Why can't I see all of the data points on my chart?
- How do I add my own food logs?
- Can I delete information from my growth charts?
- How do I add data points to my growth charts?
- Can I log for more than one baby in the app?
Baby Basics
Partner/Caregiver
Glow Community
Community
- What steps has Glow taken to protect my privacy in Glow Community on Web?
- Who can see Glow Community online?
- Why did you move the Glow community online?
- Why don’t I get a notification every time someone answers me?
- How do I bookmark a post? Where do I find my bookmarked posts?
- I posted a discussion and it disappeared. Where did it go?