Shipping Policy
We're thrilled to have you shop with us at Glow Shop! Our curated selection features a variety of products from a network of trusted vendors. Due to this, shipping times can differ based on the source of each item. Below, we've detailed our shipping guidelines to give you a clearer picture of what to expect.
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Shipping Options and Estimated Delivery
- Glow doesn't usually handle shipping directly, we rely on our partners to ship orders directly to our customers.
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Delivery is usually within 5-10 business days. Note that this can vary, as it's contingent on the vendor's location and processing times.
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Order Processing Details
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Our goal is to get your order on its way within 1-3 business days following the confirmation of your payment. Given that items may ship from different vendors, your order could be divided into several shipments. If this happens, you'll receive individual tracking details for each parcel.
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Vendor Shipping Schedules
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Since our products are sourced from a diverse group of vendors, shipping times may slightly vary. For the most accurate shipping estimate, please check the shipping information provided on each product's page before finalizing your order.
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Tracking Your Order
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After your order has been processed and dispatched, we'll send you a tracking number via email. This allows you to monitor your package's journey to your doorstep.
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Shipping Fees
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Shipping costs are calculated based on the combined weight of your items, the selected shipping method, and the final destination. You'll be able to review and confirm the shipping fees at checkout before you complete your purchase.
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Delays and Exceptions
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We aim to meet our delivery estimates, but sometimes delays happen due to weather disruptions or other unforeseen logistical challenges. Should your delivery be delayed, we promise to keep you in the loop.
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Ensuring Delivery Accuracy
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To avoid delivery issues, please double-check that your shipping details are correct and complete at checkout. Glow is not liable for delays or missed deliveries due to inaccuracies in the provided shipping information.
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If you have any questions or concerns about our shipping policy, please feel free to reach out to support@glowing.com. We’re here to assist you and ensure you have a smooth shopping experience with us!