If you're using an iOS phone or tablet, and you're unable to upload photos, you may need to check your app permissions to make sure that our app is allowed to access your photos.
Just go to your phone settings, and then scroll down to the app and select it. Once you've selected it, you should see the list of requested permissions and should be able to enable any that have been disabled.
If that doesn’t work, or if you have an Android device, please send us an email to support@glowing.com with screenshots of what you’re seeing when you try to upload a photo (especially of any error messages you are receiving.)